Hi BWH_Administrator,
Before you use advanced troubleshooting techniques to identify and fix Active Directory Federation Services (AD FS) 2.0 problems, please configure your federation server or federation server proxy computer or computers for diagnosing issues that might require troubleshooting. For more detailed information, please refer to the link below:
http://technet.microsoft.com/en-us/library/adfs2-troubleshooting-configuring-computers(v=ws.10).aspx
Moreover, please post the detailed event logs for further troubleshooting.
Thanks,
Edward Qu