This did work, but if someone else finds this keep in mind that if you delete the user from Office 365 it will delete all of their email as well. Luckily neither of the users I was having trouble with had email yet.
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This did work, but if someone else finds this keep in mind that if you delete the user from Office 365 it will delete all of their email as well. Luckily neither of the users I was having trouble with had email yet.