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RE: Password Sync requires on premise password reset before users can login

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Hi Darren,

After consulting the issue with my senior members, they give me some tips about the issue. To narrow down it, can you please perform the following test?

  1. Create a new user and user mailbox on the on-premise server. In AD, set the user’s password to never expire and un-tick the option “User must change password at next logon”.
  2. Sync the user to Office 365 by forcing a sync (http://technet.microsoft.com/en-us/library/jj151771.aspx#BKMK_SynchronizeDirectories).
  3. Migrate the user mailbox to Office 365, then check if the issue persists.


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